Contact LUNQO

How can we help?

Choose the most relevant route or send one clear message. Include your order number when your question is about an existing order.

Start in the right place

Faster support, less back-and-forth

Using the right route helps us understand your request from the first message.

For delivery, pickup, changes or product questions, include your order number.

Share dimensions, intended use, timing and reference material through our project form.

Interior designers, architects and hospitality teams can use the dedicated trade route.

Message our team

We reply during business days as quickly as possible. Complex and custom enquiries may take longer to review.

Name (required)

Email (required)

Phone (optional)

Order number (optional)

Project type

How can we help? (required)

Please avoid sending duplicate messages. Add your order number and relevant details where applicable.

I agree that LUNQO may use these details to respond to my request.

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Before you send

Clear information before you take the next step.

When will I receive a reply?

We review messages on business days and reply as quickly as possible. Custom or technical questions can require additional review.

What should I include for an order question?

Include your order number, the email used at checkout and a concise description of the issue. Never send payment card details.

Should I send the same request through several channels?

No. One complete message is easier to route and avoids duplicate work.