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SHIPPING POLICY
Last updated: 26 August 2026
This Shipping Policy explains the delivery options currently offered by LUNQO. LUNQO is operated by Gábor Németh from Malta.
All delivery charges are displayed in EUR. LUNQO does not currently charge VAT.
The delivery charge applicable to your order is based on the total order weight and destination. The final available delivery option and charge are always shown at checkout before payment.
MALTA AND GOZO
Orders for Malta are delivered locally by LUNQO.
Orders for Gozo are sent via MaltaPost.
The following weight-based delivery charges apply to Malta and Gozo:
|
Total order weight |
Delivery charge |
|
0–50 g |
€2.38 |
|
51–100 g |
€2.58 |
|
101–150 g |
€2.78 |
|
151–200 g |
€4.21 |
|
201–250 g |
€4.48 |
|
251–300 g |
€4.68 |
|
301–350 g |
€4.88 |
|
351–400 g |
€5.08 |
|
401–450 g |
€5.28 |
|
451–500 g |
€5.48 |
|
501–550 g |
€5.68 |
|
551–600 g |
€5.88 |
|
601–650 g |
€6.08 |
|
651–700 g |
€6.28 |
|
701–750 g |
€6.48 |
|
751–800 g |
€6.68 |
|
801–850 g |
€6.88 |
|
851–900 g |
€7.08 |
|
901–950 g |
€7.28 |
|
951–1000 g |
€7.48 |
|
1001–1050 g |
€7.68 |
|
1051–1100 g |
€7.88 |
|
1101–1150 g |
€8.08 |
|
1151–1200 g |
€8.28 |
|
1201–1250 g |
€8.48 |
|
1251–1300 g |
€8.68 |
|
1301–1350 g |
€8.88 |
|
1351–1400 g |
€9.08 |
|
1401–1450 g |
€9.28 |
|
1451–1500 g |
€9.48 |
|
1501–1550 g |
€9.68 |
|
1551–1600 g |
€9.88 |
|
1601–1650 g |
€10.08 |
|
1651–1700 g |
€10.28 |
|
1701–1750 g |
€10.48 |
|
1751–1800 g |
€10.68 |
|
1801–1850 g |
€10.88 |
|
1851–1900 g |
€11.08 |
|
1901–1950 g |
€11.28 |
|
1951–2000 g |
€11.48 |
EU DELIVERY
LUNQO currently ships to the following eligible EU destinations using MaltaPost:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
The following weight-based MaltaPost delivery charges apply:
|
Total order weight |
Delivery charge |
|
0–100 g |
€12.29 |
|
101–300 g |
€15.29 |
|
301–500 g |
€18.29 |
|
501–750 g |
€22.19 |
|
751–1000 g |
€25.79 |
|
1001–1250 g |
€29.69 |
|
1251–1500 g |
€33.29 |
|
1501–1750 g |
€37.19 |
|
1751–2000 g |
€38.50 |
PROCESSING AND DELIVERY TIMES
Most products are prepared after the order is placed. Some products may require additional production time because they are made in small batches or to order.
Delivery times shown at checkout or in order communication are estimates only. They may be affected by postal processing, customs procedures, public holidays, weather or other circumstances outside our reasonable control.
Please make sure that your delivery address, email address and contact details are accurate when placing your order.
LOCAL PICKUP
Local pickup is available only where it is offered at checkout.
Please wait for the ready-for-pickup notification and follow the collection instructions before travelling to the pickup point.
DELIVERY ISSUES
If your order arrives damaged, is missing, or you experience a delivery issue, please contact us promptly at info@lunqo.shop. Include your order number and relevant details so we can assist you.
For consumer purchases, the risk of loss of or damage to goods passes to you only when you, or a person you nominate other than the carrier, obtain physical possession of the goods.
RETURNS AND CANCELLATIONS
For cancellation, return and refund information, please see our Refund Policy.
CHANGES TO THIS POLICY
We may update this Shipping Policy when delivery services, destinations or charges change. The final applicable delivery option and charge for your order will always be shown at checkout before payment.